Shipping policy

1. Order Processing

All wholesale orders are processed upon payment confirmation.
Typical processing time is 1–2 business days for in-stock items.
Customized or bulk orders may require additional preparation time — your account manager will confirm the exact lead time before shipment.

2. Shipping from the United States

For orders shipped from our U.S. warehouse, the estimated delivery time is:

5–10 business days after the order is placed.

We partner with trusted carriers to ensure safe and timely delivery. Tracking information will be provided via email once your order has shipped.

3. International Shipping

For destinations outside the United States, customers may choose their preferred shipping method at checkout or coordinate directly with our logistics team.
Available options typically include air freight, sea freight, and express courier services (e.g., DHL, FedEx, UPS).

Shipping cost and estimated transit time will vary depending on the destination, order volume, and carrier selected.

4. Shipping Responsibility

• All shipments are insured and professionally packed to prevent damage during transit.

• Once goods leave our warehouse, risk and responsibility transfer to the buyer, unless otherwise specified in the sales agreement.

• For international shipments under EXW or FOB terms, customers are responsible for import duties, taxes, and customs clearance.

5. Tracking & Support

After your order ships, you’ll receive a tracking number and carrier details via email.
You may track your shipment directly on the carrier’s website.
For any issues or assistance, please contact your MEEPO account representative or email Eric@meepoboard.com

6. Delays & Exceptions

While we strive for punctual delivery, delays may occasionally occur due to:

• Unexpected customs inspections

• Weather disruptions

• Carrier operational issues

• High-volume seasons (e.g., holiday periods)

In such cases, MEEPO will provide timely updates and assist in expediting resolution.

7. Warehouse Locations

We currently ship from the following locations:

• United States Warehouse – primary for North American orders

• China Factory Warehouse – for global wholesale and OEM orders

Please confirm stock availability and warehouse source before placing your order.

8. Contact

For wholesale or logistics inquiries, please reach us at:
📧 Eric@meepoboard.com